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You Can Build Rapport Or You Can Build Offense

All things being equal - and things are never equal - people do business with people they like. How to be liked is a sensitive subject, delivered with a deft touch.

Add this to your program if...

  • As a meeting planner, you want valuable content with a light touch
  • You're planning an event for individuals going through career changes or re-entry to the workplace 
  • As a sales executive, you know how to teach the technical, and want to be sure to field a likeable sales force

Who Should Attend?

  • Sales staff and account executives who often feel "left out of the loop"
  • Entry-level sales and customer service employees
  • Parents and educators who want to be sure children grow up with friends

Top 3 Takeaways for Attendees

  1. How unconscious mannerisms lead to both like and dislike
  2. How to choose where to sit at the table
  3. How advanced knowledge is no excuse for causing offense